Privacy Policy

Last Updated: January 2026

1. Introduction

Welcome to the Synapse Medical (operating under Uniphar Medtech) privacy policy. We are committed to protecting your privacy and ensuring transparency in how we collect, use, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This policy explains what personal data we collect through this website, how we use it, and your rights regarding your data.

2. Data Controller Information

Company Details

Name: Synapse Medical (Uniphar Medtech)

Established: 1998

Contact Information

Europa House, 8B Adlington Business Park, Adlington, Macclesfield, SK10 4NL, United Kingdom

+44 (0)845 862 0070

3. What Data We Collect

Essential Data (Always Collected)

  • Cookie Preferences: Your consent choices regarding cookies (stored locally in your browser)
  • Technical Data: Browser type, device information (for basic site functionality)

Analytics Data (Only If You Consent)

  • Page views and navigation paths
  • Click interactions and button engagements
  • Performance metrics (page load times, errors)
  • Aggregated user behavior patterns

Note: Analytics tracking is disabled by default and will only be enabled if you provide explicit consent through our cookie banner or settings.

4. How We Collect Data
  • Automatically: Technical data for essential site functionality
  • Through Consent: Analytics data only after you accept analytics cookies
  • Third-Party Services: Vercel Analytics and Speed Insights (only if consented)
5. How We Use Data

Essential Uses

  • Provide core website functionality
  • Remember your cookie preferences
  • Ensure website security

Analytics Uses (Opt-In Only)

  • Improve website performance and user experience
  • Understand how visitors interact with our content
  • Identify and fix technical issues
  • Analyze which products and features are most popular
7. Data Retention

Cookie Preferences

Stored locally in your browser indefinitely (until you clear browser data)

Analytics Data

Retained by Vercel for 90 days, then automatically deleted

8. Data Sharing

We do not sell your personal data. We only share data with trusted service providers who process data on our behalf:

Vercel Inc.

  • Purpose: Website hosting, analytics, and performance monitoring
  • Location: United States (adequate safeguards in place)
  • Data Processed: Page views, performance metrics, anonymized usage data
  • Privacy Policy: vercel.com/legal/privacy-policy
9. Your GDPR Rights

Under UK GDPR, you have the following rights:

Right to Access

Request a copy of your personal data we hold

Right to Erasure

Request deletion of your personal data

Right to Portability

Receive your data in a structured, machine-readable format

Right to Object

Object to processing based on legitimate interests

Right to Rectification

Request correction of inaccurate data

Right to Withdraw Consent

Withdraw consent for analytics at any time

10. How to Exercise Your Rights

Cookie Preferences

To manage or withdraw consent for analytics cookies, use our cookie settings:

Data Rights Requests

For all other data rights requests (access, erasure, portability, etc.), please contact us:

Phone: +44 (0)845 862 0070

We will respond to your request within 30 days as required by UK GDPR.

11. Cookies and Tracking

What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help us remember your preferences, improve performance, and understand how visitors use our site.

Types of Cookies We Use:

Strictly Necessary

Always Active

Essential for website functionality. Cannot be disabled.

Storage: localStorage (cookie-consent)

Purpose: Remember your cookie preferences

Duration: Persistent (until browser data cleared)

Analytics & Performance

Requires Consent

Help us understand how visitors use our site. Disabled by default.

Provider: Vercel Analytics & Speed Insights

Purpose: Page views, clicks, performance metrics

Data Collected: URLs visited, button interactions, page load times

Retention: 90 days

How to Manage Cookies:

  • Use our to control analytics cookies
  • Enable "Do Not Track" in your browser to automatically disable tracking
  • Manage cookies through your browser settings (Chrome, Firefox, Safari)
12. Do Not Track

We respect your browser's "Do Not Track" (DNT) setting. If DNT is enabled:

  • Analytics tracking will be automatically disabled
  • You will not see options to enable analytics in our cookie banner
  • Only essential cookies will be active

This ensures your tracking preferences are honored even before you interact with our cookie banner.

13. Security

We implement appropriate technical and organizational measures to protect your personal data:

  • HTTPS encryption for all data transmission
  • Secure hosting infrastructure with Vercel
  • Regular security updates and monitoring
  • Access controls and authentication for backend systems
  • Data minimization - we only collect what's necessary
14. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. When we make changes:

  • We will update the "Last Updated" date at the top of this page
  • Significant changes will be communicated through a prominent notice on our website
  • We encourage you to review this policy periodically
15. Complaints

If you believe we have not handled your personal data properly, you have the right to lodge a complaint with the UK supervisory authority:

Information Commissioner's Office (ICO)

  • Website: ico.org.uk
  • Phone: 0303 123 1113
  • Address: Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

We encourage you to contact us first so we can address your concerns directly.

Questions About Your Privacy?

If you have any questions about this privacy policy or how we handle your data, please don't hesitate to contact us.